Gmei Optical Ultralight Flexible TR90 Women Glasses Frames Small Face Suitable Eyewear Prescription Myopia Optical Frame M8036 C2 – Cinily Eyewear
Gmei Optical Ultralight Flexible TR90 Women Glasses Frames Small Face Suitable Eyewear Prescription Myopia Optical Frame M8036 C2
Customer Reviews
Online Shopping Nightmare: My Unchangeable Sunglasses Order & Bot Hell! 😤
Let me share my terrible online shopping experience with you as a warning. I ordered sunglasses, then instantly realized I forgot polarized lenses. You'd think changing one small detail would be easy, right? Instead, it became an impossible nightmare, proving this was the "worst customer service ever." I tried live chat with a bot, called a number only to be told to go online, and every path led to more bots. I even emailed, but they shipped my order faster than any human could get back to me to make a change. It felt like they're only quick to make a sale, not help with a simple edit. This whole ordeal left me utterly frustrated and compelled to finally connect with customer service.
Customer: I need to change my recent sunglasses order. I forgot to add polarized lenses, and it seems impossible to get a hold of anyone. I've tried live chat, phone calls, and email without success. My order already shipped, but I really need to add this feature.
CS Rep: I understand your frustration, and I sincerely apologize for the difficulty you've experienced trying to modify your order and reach a representative. It sounds incredibly frustrating to have your order shipped before you could make that crucial change. Can you please provide your order number?
Customer: My order number is #123456789. I just want polarized lenses. It's just one detail! Why is it so hard to speak to a person and make a simple edit? Your system pushed me to bots, and no one responded to my email before it shipped!
CS Rep: I completely empathize with your sentiment. Our aim is always to provide seamless service, and it's clear we fell short here. I see your order for the sunglasses has indeed already been processed and shipped. Unfortunately, once an order moves to the shipping stage, we cannot modify it directly. However, we can offer a solution.
Customer: So what's the solution? I'm stuck with sunglasses I don't want? This is exactly what I mean about being impossible to help!
CS Rep: Not at all. As a gesture of apology for the inconvenience, once you receive the original pair, you can return them for a full refund. Concurrently, I can help you place a new order right now with the polarized lenses, and we will offer complimentary express shipping on the new order to get them to you as quickly as possible. Would that be an acceptable path forward for you?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of non-existent customer service.
After the Nightmare: Cinily.net's Real Customer Service & Stellar Quality Saved the Day! ✨
After countless compliments and experiencing unparalleled comfort myself, I simply have to share my secret. If you're seeking eyewear that perfectly blends feather-light comfort with stylish durability, then you absolutely must discover these incredible Ultralight Flexible TR90 Frames. They're a game-changer for anyone looking for eyewear that feels as good as it looks. My last online shopping experience for sunglasses was an absolute nightmare 😤. I forgot polarized lenses and trying to make a simple change became an impossible ordeal. Live chat meant bots, phone calls sent me back online, and emails were ignored as my order shipped lightning-fast – only for them to make a sale, not to help a customer. It left me utterly frustrated, believing good customer service was a myth online 😭.
After that, I was so hesitant about ordering glasses online again. But I really needed new frames, and cinily.net kept popping up with such unique, stylish designs. I saw their Gmei Optical frames and decided to take a chance, hoping for a genuinely different experience 🤔.
I remembered a review that really resonated with me, even if it was originally for another brand, blingcharming: "I have ordered 6 pair of glasses and sun glasses from blingcharming during the last couple of years. They are a top quality company and well worth the money. My last order of 2 pair of glasses was cancelled by me, due to finding the glasses I thought were lost. I contacted blingcharming as soon as I found my lost glasses. Within 3 business days, I was refunded the full purchase price of the glasses - no questions asked. I will continue to patronize blingcharming in the future." This level of service is exactly what I found at cinily.net!
From browsing to checkout, the process was incredibly smooth. My Gmei Optical Ultralight Flexible TR90 frames arrived quickly, and the quality is outstanding – far superior to what I expected for the price. The customer service, when I had a minor query, was prompt and genuinely helpful; actual humans responding! The whole experience of getting my affordable prescription glasses online was simply fantastic. Cinily.net delivers on quality, value, and most importantly, real customer care. I’m so happy I took that leap of faith! ✨😃
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