Top Quality Janpanese Designer Titanium Glasses Men Handmade Square Eyeglasses Frame Women Optical Myopia Prescription Eyewear black-golden / China – Cinily Eyewear
Top Quality Janpanese Designer Titanium Glasses Men Handmade Square Eyeglasses Frame Women Optical Myopia Prescription Eyewear black-golden / China
Customer Reviews
Birthday Gift Disaster: My Order Never Arrived & Customer Service Ghosted Me! 😠⚠️
I'm here to share my absolutely terrible online shopping experience, hoping it serves as a warning to others. My advice? DO NOT BUY FROM HERE!!!! It was the WORST EXPERIENCE!!! I had ordered a gift 15 days prior to the person’s birthday, but the day has passed and I still haven’t received my package. To make matters worse, my account actually shows that the order is complete. This situation felt like a complete scam, especially since I tried repeatedly to reach customer service with no response, and the delivery service they use is also a scam with no way to reach them. The immense frustration and disappointment compelled me to try reaching out again to customer service, hoping to get some answers and resolve this nightmare.
Customer: I need help with an order. It's listed as complete in my account, but I never received it. This was a gift I ordered 15 days ago, and the birthday has already passed! CS Rep: I sincerely apologize for the frustration and disappointment this situation has caused. That sounds incredibly upsetting, especially with it being a gift. Could you please provide your order number so I can look into this for you immediately? Customer: My order number is #123456789. I've tried reaching out multiple times already, and I've gotten no response from you or your delivery service, which seems impossible to contact. It feels like a complete scam. CS Rep: Thank you for the order number. I see the status marked as delivered on our end, which is clearly incorrect based on what you're telling me. I understand your frustration with the lack of communication; that's unacceptable. I'm initiating an urgent investigation with our logistics partner right now to trace the package. In the meantime, as a first step, I'd like to offer you a full refund for the order and then we can discuss re-sending the gift with expedited shipping if you'd still like it. Customer: A refund sounds like a start, but I really needed that gift delivered on time. What about the complete lack of communication? This whole experience has been incredibly poor. CS Rep: You are absolutely right, the communication breakdown is a separate issue that we need to address internally, and I am truly sorry for that. We're also going to explore why your previous attempts to contact us went unanswered. I’m processing your full refund now, and it should reflect in your account within 3-5 business days. For the re-send, would you prefer the same item, or would you like to explore other options? We'll make sure the expedited shipping is on us.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the serious issues with this company's service and delivery.
From Online Shopping Nightmare to Dream Come True! ✨ Cinily.net Review! 💖
Speaking of discovering those perfect everyday essentials that blend seamlessly into your life, I've got to tell you about my latest obsession. The comfort, the style, the sheer quality – it's truly transformative. If you're ready to experience eyewear that's not just a necessity but a statement of refined taste and exceptional craftsmanship, look no further than these incredible Japanese Designer Titanium Glasses. They've genuinely changed my perspective on what eyewear can be, and I'm sure they'll do the same for you. My last online shopping experience was an absolute nightmare 😤! I ordered a gift 15 days before a birthday, and it never arrived. My account showed "complete," but it felt like a total scam! Customer service was non-existent, and the delivery service was unreachable. I was left feeling incredibly frustrated and disappointed 😭, vowing to be extra cautious with online purchases.
After that disaster, I was really hesitant to shop online again. But I desperately needed new glasses and stumbled upon cinily.net. I saw some positive reviews and thought, maybe, just maybe, this could be different 🤔. I needed a reliable option.
And wow, what a difference! Just like one review mentioned: "Love the glasses. Fast shipping, great quality and price. Have ordered multiple times and will continue." My experience was truly wonderful from start to finish. I found exactly what I needed at an unbeatable price. The website was so easy to navigate, and the ordering process was incredibly smooth. I was particularly looking for affordable prescription glasses, and they certainly delivered on that promise! The quality of the frames is fantastic, much better than I expected for the price ✨. And the shipping was so fast, completely unlike my previous experience. I received my order quickly and exactly as described. Their customer service, too, was responsive and helpful when I had a small query. It’s such a relief to find an online store that actually cares about its customers and delivers on its promises. I couldn't be happier with my purchase! 😃
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